The Work of the Future: Shaping Technology and Institutions

Technological change has been reshaping human life and work for centuries. The mechanization that began with the Industrial Revolution enabled dramatic improvements in human health, well-being, and quality of lifeā€”not only in the developed countries of the West, but increasingly throughout the world. At the same time, economic and social disruptions often accompanied those changes, with painful and lasting results for workers, their families, and communities. Along the way, valuable skills, industries, and ways of life were lost. Ultimately new and unforeseen occupations, industries, and amenities took their place. But the benefits of these upheavals often took decades to arrive. And the eventual beneficiaries were not necessarily those who bore the initial costs.

The Work of the Future, Building Better Jobs in an Age of Intelligent Machines

Thinking about technology: understanding the role of cognition and technical change